Terms and Conditions of Use

Last Updated: January 13, 2026

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and BackPing LLC, doing business as HomeHelper.ai ("Company," "we," "us," or "our"). These Terms govern your access to and use of the website HomeHelper.ai and any services, content, or functionality offered through the Site.

1. Acceptance of Terms

By accessing the Site or submitting any information, you agree to be bound by these Terms, our Privacy Policy, and our E-Sign Consent. If you do not agree, you must cease use of the Site immediately.

2. Nature of Services

HomeHelper.ai is a lead generation and information platform. We provide resources to help users explore home service options and connect them with third-party service providers ("Service Providers"). BackPing LLC is not a licensed contractor and does not perform home services. We are not an agent for the Service Providers. Any contract for home services is strictly between you and the Service Provider. We do not endorse or guarantee the quality, safety, or legality of the services provided.

3. E-Sign Disclosure and Consent

Pursuant to the E-SIGN Act, you agree that your use of a keypad, mouse, or other device to select an item, button, or icon (such as "Find My Pro") constitutes your electronic signature and acceptance as if actually signed by you in writing. You consent to receive all disclosures and notifications from us electronically via the email provided ([email protected]).

4. TCPA Consent: Automated Calls, Messaging & Artificial Voice

By providing your telephone number and clicking the submission button, you provide your Prior Express Written Consent to receive marketing and informational communications—including calls and text messages—from BackPing LLC and its Service Providers. This consent specifically overrides any registration on a state or national Do Not Call list. You further agree to receive such communications at any time of day, including hours before 8 a.m. or after 9 p.m. in your local time zone. You authorize the use of Automatic Telephone Dialing Systems (ATDS), prerecorded or artificial voices, and AI-synthesized voice messaging. Consent is not a condition of purchase. You may revoke consent at any time by: (1) replying "STOP" to any text message received; (2) emailing [email protected]; or (3) requesting to be placed on a "Do Not Call" list during any live call.

5. Protection Against Serial Litigants and Fraudulent Claims

You warrant that you are the primary subscriber or customary user of the telephone number provided. You represent that you are providing your information in good faith and not for the purpose of initiating a legal claim or "trapping" the Company or its Service Providers in a technical regulatory violation. Use of this Site is strictly prohibited by "Serial Litigators," defined as any individual or entity that has filed two or more civil actions alleging violations of the TCPA, TSR, or similar state telemarketing laws within the last ten years. If you provide a telephone number for which you are not the primary subscriber, or if you provide a number for the purpose of initiating legal action, you agree to indemnify, defend, and hold harmless BackPing LLC and its Service Providers from and against any and all claims, losses, liabilities, and expenses arising from any resulting regulatory or civil claims. You agree that if you violate the warranties in this section, you shall be liable to BackPing LLC for liquidated damages in the amount of $50,000 per violation.

6. Limitation of Liability

To the maximum extent permitted by law, BackPing LLC shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the work of a Service Provider or inaccuracies in the home service options presented. Our total liability for any claim shall not exceed $100.00 USD.

7. Dispute Resolution & Governing Law

These Terms are governed by the laws of the State of Colorado. Any legal action shall be brought exclusively in the federal or state courts located in Denver, CO. Any controversy arising out of these Terms shall be settled by binding arbitration in Denver, CO. You agree to resolve disputes only on an individual basis and waive the right to participate in a class-action lawsuit.

8. Contact Information

BackPing LLC dba HomeHelper.ai 5203 Juan Tabo Blvd. NE, Suite 2B Albuquerque, NM 87111 Email: [email protected] Phone: (505) 451-5955